Good to know
Frequently asked questions
A few helpful details before planning your order.
How do I order?
Choose a product and follow its order button, or use the request form on our Contact page to describe a custom order.
How much notice do you need?
Please allow at least two weeks for custom requests. Shorter timelines depend on availability and may carry a rush fee.
Where is pickup?
Pickup is arranged at one of our locations in Apex or Fuquay-Varina. Exact details are confirmed with your order.
Do you deliver?
We offer delivery within 15 miles for $10. Longer distances may be possible for an additional fee; confirm availability before ordering.
Can you accommodate allergies?
Our home kitchens handle common allergens, including wheat, milk, egg, peanuts, and tree nuts. We cannot guarantee products are free from allergens or cross-contact. Ask us about ingredients before ordering.
Will a custom design match my reference exactly?
We use inspiration and your details to create our own interpretation. Colors and handmade details may vary.
How do Chapter Boxes work?
Offerings and ordering windows change. Watch our social accounts for the current selection and pickup details.
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